Соображения знать о pinco
Соображения знать о pinco
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You can contact us via email support@pinocasino.com and we will resolve your issue asap.Your satisfaction is important to us, Michael, and we will do our best to improve a current system.
The player from Greece is having difficulties withdrawing winnings due to incomplete verification. The player managed to resolve the problem by contacting the casino's support.
The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. It has been resolved.
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The issue was eventually resolved as the casino offered the player compensation in the form of a bonus as a gesture of goodwill.
The player from Italy, after accumulating a total balance of 16,000€, had his withdrawal request denied due to additional account verification requirements, despite his account having been verified multiple times already.
The deposit option VOLT doesn't work in weekends but they don't tell you, you have to find out after you deposited the money and then when you contact the helpdesk they say it's your fault. I never experienced such a
The player was asked to complete KYC verification, which was accepted, but the payout was delayed. After continuous follow-up, the casino confirmed the refund was processed. The player received the transaction confirmation and informed the Complaints Team, leading to the complaint being marked as resolved.
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The player from Brazil had faced issues with withdrawing a large sum from his account with Nine Casino. Despite having been initially verified, the casino had asked for his address once he tried to withdraw a significant amount. After re-verification, his withdrawal attempts had been consistently cancelled 24 hours after approval.
The player from Germany is experiencing difficulties cashing out from the casino. The casino responded and provided evidence that the withdrawal had since been made successfully.
We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players тут as soon as possible.
We recommended the player contact the payment provider for investigation. Eventually, the player confirmed that the money arrived in the casino account within the expected timeframe, and the complaint was marked as resolved.
The player from Germany is experiencing difficulties withdrawing their funds due to limited availability of payment methods. Player’s complaint has been resolved successfully.